Privacy policy
Last updated: November 10, 2026
MAVRONE ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from our online store.
Our store is powered by Shopify.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
Personal and Contact Information
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Full name.
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Email address.
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Phone number.
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Billing address.
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Shipping address.
Order and Transaction Information
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Products purchased.
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Order history.
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Payment status.
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Transaction details.
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Shipping and delivery information.
We do not directly store complete payment card details. Payments are processed by Shopify and its authorized payment providers.
Technical Information
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IP address.
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Browser type.
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Device information.
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Operating system.
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Website usage information.
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Cookies and similar tracking technologies.
Communication Information
If you contact us, we may retain the information you provide so we can respond to your inquiry and provide customer support.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders.
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Arrange production and shipping.
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Process payments and refunds.
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Send order confirmations and tracking updates.
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Respond to customer support requests.
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Improve our website and shopping experience.
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Detect and prevent fraud.
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Comply with applicable legal obligations.
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Send promotional emails where permitted by law and, where required, with your consent.
3. Sharing Your Information
We may share relevant personal information with trusted third-party service providers when necessary to operate our store.
These providers may include:
Shopify
Our online store is hosted by Shopify, which provides the ecommerce platform and related services.
Printful and Fulfillment Partners
We share necessary order information, including your name, shipping address, contact details, and purchased products, with Printful and relevant fulfillment partners so your products can be manufactured and delivered.
Payment Providers
Payment information is processed by the payment providers available at checkout.
Shipping and Delivery Companies
We share necessary delivery information with shipping carriers to deliver your order.
Marketing and Analytics Providers
We may use advertising, analytics, and marketing services to understand website activity and improve our marketing, subject to applicable privacy laws and your preferences.
We do not authorize third parties to use your information for purposes unrelated to providing their services or as otherwise permitted by law.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
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Keep your shopping cart working.
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Remember website preferences.
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Understand website traffic.
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Improve website performance.
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Support advertising and marketing activities.
You can manage cookies through your browser settings and any cookie preference tools made available on our website.
Disabling certain cookies may affect some website features.
5. Marketing Communications
If you subscribe to our newsletter, we may send you product updates, new releases, promotions, and other marketing communications.
You can unsubscribe at any time using the unsubscribe link in our emails.
We may still send necessary transactional messages, such as order confirmations, shipping updates, and customer service communications.
6. Data Retention and Security
We retain personal information only for as long as reasonably necessary to:
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Fulfill orders and provide services.
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Maintain business and transaction records.
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Resolve disputes.
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Prevent fraud.
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Comply with legal obligations.
We use reasonable safeguards to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on where you live, you may have the right to:
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Request access to your personal information.
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Request correction of inaccurate information.
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Request deletion of certain personal information.
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Request a copy of your personal information.
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Object to or restrict certain processing.
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Withdraw consent where processing is based on consent.
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Opt out of certain targeted advertising or data-sharing activities.
To exercise your rights, contact us using the email address below.
We may need to verify your identity before processing a request.
8. United Kingdom and European Customers
If you are located in the United Kingdom or European Economic Area, additional data protection rights may apply under relevant privacy laws, including the UK GDPR and EU GDPR, as applicable.
These rights may include access, correction, deletion, restriction, objection, and data portability.
You may also have the right to complain to your local data protection authority.
9. United States Customers
Depending on your state of residence, you may have additional privacy rights under applicable state privacy laws.
These rights may include access, correction, deletion, and opting out of certain types of personal information sharing or targeted advertising.
You may contact us to submit a privacy request.
10. International Data Transfers
Your personal information may be processed or stored in countries other than the country where you live.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
11. Children's Privacy
Our website is not intended for children under the age required to independently consent to data processing in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.
The updated version will be published on this page with a revised date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:
MAVRONE
Email: support@mavrone.com
Website: https://mavrone.com/