Politique d’expédition


Last updated: November 10, 2026

Thank you for shopping with MAVRONE.

All MAVRONE products are made to order and fulfilled through our print-on-demand production partners. This allows us to create products specifically for each purchase.

1. Order Processing and Production

After your order is placed and payment is confirmed, it is sent to our fulfillment partner for production.

Most orders require approximately 2–5 business days for fulfillment before shipping.

Production times are estimates and may vary depending on:

  • Product type and printing method.

  • Order volume and seasonal demand.

  • Product availability.

  • Production facility location.

Production time is separate from shipping time.

2. Shipping Destinations

We currently offer shipping to:

  • United States

  • United Kingdom

Available destinations and shipping options are displayed at checkout.

Additional destinations may be added in the future.

3. Estimated Delivery Times

Estimated delivery times depend on the product, fulfillment location, shipping method, and destination.

As a general guide:

  • Fulfillment: approximately 2–5 business days.

  • Shipping: varies by destination and selected shipping method.

The estimated delivery information shown at checkout is the most relevant estimate for your order.

Please note that delivery estimates are not guaranteed dates.

4. Shipping Costs

Shipping charges are calculated at checkout based on the destination, products, package details, and available shipping methods.

Free U.S. Shipping

Standard shipping is free on eligible U.S. orders of $75 or more, as advertised on our website.

Any applicable exclusions or conditions will be displayed at checkout.

Shipping promotions may not apply to every destination or shipping method.

5. Order Tracking

When your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Tracking updates may take some time to appear after the shipping label is created.

You can use the tracking link in your shipping confirmation email to follow your shipment.

6. Multiple Shipments

If your order contains multiple products, they may be produced or shipped separately.

This can happen when products are fulfilled at different facilities or require different production methods.

You may receive separate shipping confirmation emails and tracking numbers.

7. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, or carrier handling fees.

Where these charges are collected at checkout, they will be displayed before you complete your purchase.

If they are not collected at checkout, additional charges may be payable before or upon delivery, depending on the destination and shipping arrangement.

Customers are responsible for applicable charges unless otherwise stated at checkout or required by law.

8. Shipping Delays

Delivery may be delayed due to:

  • Severe weather.

  • Customs inspections.

  • Carrier disruptions.

  • Public holidays.

  • Incorrect or incomplete delivery information.

  • Other circumstances outside our reasonable control.

If your order appears to be significantly delayed, please contact our support team.

9. Incorrect Shipping Addresses

Please check your shipping address carefully before completing your order.

If you notice an error, contact us immediately. We will try to update the address if the order has not progressed too far in fulfillment.

Once an order has shipped, address changes may no longer be possible.

Additional shipping charges may apply if a package must be reshipped because of an incorrect address provided by the customer, subject to applicable law.

10. Lost Packages

If your package has not arrived after the estimated delivery date, contact us with your order number.

We will investigate the shipment with our fulfillment and shipping partners and help determine the appropriate next steps.

11. Contact

For shipping questions or delivery assistance:

MAVRONE Customer Support
Email: support@mavrone.com

Please include your order number when contacting us.